This course last four half days and is designed for leaders in any sphere. It examines the procedures to be implemented as it relates to addressing the disputes in the organization, and offers an interdisciplinary approach to conflict resolution training, incorporating training modules on emotional intelligence and management style analysis. Participants will also be trained to manage difficult emotions in the workplace.
Participants are given a detailed manual which encourages participants to be self-reflective throughout the course.
Call For Inquiry
(246) 836-6984 or
Demonstration of Conflict Resolution Skills
The coaches working with participants demonstrate foundational mediation and negotiation skills which allow participants to interact and ask questions.
Another tool used by the facilitators is the use of recorded video presentations showing live mediations. This assists participants in applying mediation skills as well as
Participants will be encouraged to assess their colleagues using several competencies in the roleplay exercises